In order to thoroughly enjoy your experience, we ask that you arrive 5-10 minutes prior to your scheduled appointment. This will allow time for you to fill out client in take forms and consult with your therapist in necessary Arriving late could result in a shortened service time. Appointments will end at their scheduled time so that our next guest will not be delayed
It is our goal to honor both our spa guests and our service providers. We require a 24 hour cancellation notice for all individual services. All reservations will be reserved with a credit card. Rescheduling after the respective cancellation notice, will result in a 50% charge of your totaled services. Missing or cancelling the appointment day of the scheduled reservation will be a 100% charge of your totaled services. Giving your credit card/Gift card number when you book your appointment is confirmation that you understand and agree to our policies.
Spa Gift Card
Please note that our spa gift card has an expiration date. If your gift card is expired less than 6 months, we will honor half of the original amount. If the gift card is expired 6 to 12 months, we will honor 25% of the original amount. Any gift card that is expired more than 12 month will not be honored by our spa.
Inappropriate behavior: We retain the right to refuse service to anyone that appears to be under the influence of alcohol or other substances. Sexual advances, comments or innuendoes toward our staff will result in immediate termination of treatments. And your service will be charged in full amount.